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Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By using the Sankra Casino platform, you agree to these Terms and Conditions. These terms form a binding contract between you (the user) and us (Sankra Casino). If you do not wish to be bound by these terms, please refrain from accessing or using our services.

Eligibility Requirements

To use our services, you must:

  1. Be at least 18 years old
  2. Not be prohibited from participating in online gaming activities under any law applicable to your jurisdiction

Minimum Age Requirements

We cannot accept users who are below the age of 18. Our platform is designed for adults and we strive to provide a responsible and safe environment.

Geographic Restrictions

Sankra Casino operates globally, but some countries have restricted access due to licensing requirements or local laws. We reserve the right to restrict access from certain regions if required by law or our terms.

Account Registration Rules

  1. Each user can only register one account.
  2. You must provide accurate and complete information during registration.
  3. If you lose your password, please reset it using our secure process.

One-Account-Per-User Policy

If we find that multiple accounts are registered under the same name or IP address, we will close all affected accounts without warning.

Identity Verification and KYC (Know Your Customer)

We reserve the right to request identification documents for account verification purposes. This ensures compliance with anti-money laundering regulations and maintains a secure environment.

Account Accuracy Obligations

It is your responsibility to ensure that the information provided during registration is accurate and up-to-date. We will not be liable if you provide incorrect or outdated information.

Account Security Responsibilities

You are responsible for maintaining account security, including:

  1. Keeping passwords confidential
  2. Not sharing login credentials with others
  3. Regularly updating your password

Login Credentials and Password Protection

If someone gains unauthorized access to your account due to compromised log-in details, we will not be liable.

Restricted Behaviour and Prohibited Activities

We prohibit any behavior or activity that breaches these terms, including but not limited to:

  1. Multi-accounting
  2. Cheating in games
  3. Impersonation of staff members or other users

Multi-Accounting and Fraud Prevention

If we detect multiple accounts registered under the same user or IP address, all affected accounts will be closed without warning.

Bonus and Promotion Rules

Bonuses are subject to wagering requirements which must be met within a specific timeframe. Failing to meet these requirements may result in bonus revocation.

Wagering and Gameplay Conditions

  1. Our games operate with Random Number Generators (RNG) to ensure fairness.
  2. We reserve the right to void or cancel any game round that is suspected of abuse.

Bonus Abuse Prevention

We have implemented measures to prevent bonus abuse, including but not limited to:

  1. Limiting maximum bonuses
  2. Applying wagering requirements

Responsible Gambling Expectations

Sankra Casino encourages responsible gaming practices and offers resources for those who may be struggling with problem gambling.

Self-Exclusion and Account Restrictions

If you wish to exclude yourself from our platform, please contact support using the provided self-exclusion tool.

Game Fairness and RNG Systems

Our games are designed with fair play in mind. We use reputable third-party auditors to ensure RNG fairness but do not guarantee specific outcomes or results.

Technical Interruptions or Voided Gameplay

We will endeavour to minimize downtime, however we reserve the right to terminate game sessions if a malfunction occurs due to technical issues beyond our control.

Suspension or Closure of Accounts

If you breach these terms or engage in prohibited activities, your account may be suspended or closed without warning. We also reserve the right to close accounts with no prior notice if required by law.

Intellectual Property and Platform Ownership

All content on this platform is owned by Sankra Casino. Users agree not to reproduce any material without permission from Sankra Casino.

Limitation of Liability

We will not be liable for losses or damages resulting directly or indirectly from:

  1. Technical issues beyond our control
  2. Errors in payment processing
  3. Failure to meet terms and conditions

Modification of Terms

These Terms & Conditions may change at any time without prior notice. Your continued use after modifications indicates your acceptance.

Contact or Support Guidance

If you have questions about these terms, please contact support using the provided channels. Our dedicated team will do their best to assist you.

By accepting these Terms and Conditions, you agree that:

  • You are eligible to access our platform
  • You understand the rules outlined above
  • Sankra Casino is not responsible for losses or damages due to any cause
  • These terms may change without prior notice