Privacy Policy

Sankra Casino Privacy Policy

This policy outlines how Sankra Casino (the "Platform") collects, stores and uses the personal data of our users. It also explains your rights regarding your personal information.

What Personal Information May Be Collected?

We may collect certain types of personal data from you when you interact with our Platform or provide it to us directly. This includes:

• User account registration information (e.g., username, email address)
• Device and browser information (e.g., operating system, device type, screen resolution)
• Usage analytics and behavioural data (e.g., gameplay patterns, login history)

Account Registration Information

When you create an account on our Platform, we collect certain personal details from you. This includes your:

• Username
• Email address
• Date of birth

We use this information to verify your identity, ensure that you are within the legal age restriction for online gaming (18 years or older), and provide a secure environment for playing.

Device and Browser Information

When you access our Platform on any device or browser, we may collect certain technical details. This includes:

• Device operating system
• Device type (e.g., desktop, mobile)
• Screen resolution

This information helps us ensure that our Platform functions properly across different devices and browsers.

Usage Analytics and Behavioural Data

We use usage analytics tools to monitor how you interact with our Platform. This may include collecting data on:

• Gameplay patterns
• Login history
• Time spent playing

This helps us optimize the user experience, improve gameplay quality, and enhance overall satisfaction.

Cookies and Tracking Technologies

Our Platform uses cookies (small text files stored on your device) to track certain information about you. Cookies help us provide a seamless user experience by allowing features such as:

• Login convenience
• Personalized game recommendations

You can manage cookies through your browser settings at any time.

Communication Preferences

We want to ensure that our communications are relevant and useful to you. You can control how we communicate with you, including opting out of email or notification messages, in the "My Account" section of the Platform.

Data Storage and Retention

Sankra Casino stores your personal data securely on its servers. We use industry-standard encryption protocols (e.g., SSL/TLS) to protect this information from unauthorized access.

We retain user account registration details for as long as you have an active account with us or until we are required by law to delete them.

Security and Account Protection

Sankra Casino uses robust security measures to safeguard your personal data. This includes:

• Login protection (password hashing)
• Data encryption
• Regular system updates

To protect your account, please use a secure password combination of at least 12 characters and consider enabling two-factor authentication.

User Rights Regarding Personal Data

As our user, you have the following rights regarding your personal information:

• Access: You can view or obtain copies of any data we hold about you.
• Correction/Deletion: If there are inaccuracies in your account details, please contact us. We will correct this information promptly.
• Objection: In case of unwanted marketing communications from third-party service providers, you have the right to object.

To exercise these rights or inquire about them, please email our support team through the Platform's live chat functionality.

Third-Party Services or Integrations

Sankra Casino may use third-party services (e.g., analytics tools) to enhance your user experience and improve gameplay quality. We will not share personal data with such parties unless:

• You have given explicit consent for us to do so.
• It is necessary to comply with applicable law, including the General Data Protection Regulation (GDPR).
• Such sharing is required by a valid court order.

Responsible Handling of User Information

Sankra Casino takes reasonable steps to protect your personal information and handle it responsibly. This includes using secure protocols for data transmission and ensuring that our Platform is regularly updated with security patches.

We also comply fully with applicable privacy regulations (e.g., GDPR in the European Union) by:

• Maintaining accurate, complete, and up-to-date records of user account registration details.
• Establishing clear communication preferences through a self-service interface within your profile settings.
• Informing users when we are required to update their data due to changes in applicable law.

Platform Monitoring for Security and Fraud Prevention

Sankra Casino uses monitoring tools that may collect information about your interactions with the Platform. This is aimed at ensuring:

• A safe, fraud-free environment
• Compliance with gaming regulations

These efforts help protect both you as a user and our operation as an online casino.

Session Management and Login Protection

To prevent unauthorized access to your account, we manage sessions securely using industry-standard protocols (e.g., session tokens). Please ensure that you log off from the Platform when finished playing or accessing personal details.

For further peace of mind:

• Regularly update your browser software.
• Install security patches promptly on your device.
• Ensure strong and varied passwords are used across all online services, particularly for accounts containing sensitive information.