Terms & Conditions
Acceptance of the Terms
By using the Sankra Casino platform, you agree to these Terms and Conditions. These terms form a binding contract between you (the user) and us (Sankra Casino). If you do not wish to be bound by these terms, please refrain from accessing or using our services.
Eligibility Requirements
To use our services, you must:
Minimum Age Requirements
We cannot accept users who are below the age of 18. Our platform is designed for adults and we strive to provide a responsible and safe environment.
Geographic Restrictions
Sankra Casino operates globally, but some countries have restricted access due to licensing requirements or local laws. We reserve the right to restrict access from certain regions if required by law or our terms.
Account Registration Rules
One-Account-Per-User Policy
If we find that multiple accounts are registered under the same name or IP address, we will close all affected accounts without warning.
Identity Verification and KYC (Know Your Customer)
We reserve the right to request identification documents for account verification purposes. This ensures compliance with anti-money laundering regulations and maintains a secure environment.
Account Accuracy Obligations
It is your responsibility to ensure that the information provided during registration is accurate and up-to-date. We will not be liable if you provide incorrect or outdated information.
Account Security Responsibilities
You are responsible for maintaining account security, including:
Login Credentials and Password Protection
If someone gains unauthorized access to your account due to compromised log-in details, we will not be liable.
Restricted Behaviour and Prohibited Activities
We prohibit any behavior or activity that breaches these terms, including but not limited to:
Multi-Accounting and Fraud Prevention
If we detect multiple accounts registered under the same user or IP address, all affected accounts will be closed without warning.
Bonus and Promotion Rules
Bonuses are subject to wagering requirements which must be met within a specific timeframe. Failing to meet these requirements may result in bonus revocation.
Wagering and Gameplay Conditions
Bonus Abuse Prevention
We have implemented measures to prevent bonus abuse, including but not limited to:
Responsible Gambling Expectations
Sankra Casino encourages responsible gaming practices and offers resources for those who may be struggling with problem gambling.
Self-Exclusion and Account Restrictions
If you wish to exclude yourself from our platform, please contact support using the provided self-exclusion tool.
Game Fairness and RNG Systems
Our games are designed with fair play in mind. We use reputable third-party auditors to ensure RNG fairness but do not guarantee specific outcomes or results.
Technical Interruptions or Voided Gameplay
We will endeavour to minimize downtime, however we reserve the right to terminate game sessions if a malfunction occurs due to technical issues beyond our control.
Suspension or Closure of Accounts
If you breach these terms or engage in prohibited activities, your account may be suspended or closed without warning. We also reserve the right to close accounts with no prior notice if required by law.
Intellectual Property and Platform Ownership
All content on this platform is owned by Sankra Casino. Users agree not to reproduce any material without permission from Sankra Casino.
Limitation of Liability
We will not be liable for losses or damages resulting directly or indirectly from:
Modification of Terms
These Terms & Conditions may change at any time without prior notice. Your continued use after modifications indicates your acceptance.
Contact or Support Guidance
If you have questions about these terms, please contact support using the provided channels. Our dedicated team will do their best to assist you.
By accepting these Terms and Conditions, you agree that: